EMS Services

EMS Preventative Maintenance

Maintain Reliability, Ensure Accuracy

Our preventative maintenance services are designed to prevent problems before they occur, ensuring your operations continue smoothly without unexpected interruptions.

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Rees Scientific offers nationwide service coverage with dedicated local and regional teams, ensuring fast response times and personalized support.

Men in hard hats

Our highly trained technicians provide:

  • Onsite preventative maintenance visits to verify system accuracy, replace necessary components, and ensure long-term reliability.
  • 24/7/365 technical support, so you can reach an expert whenever you need assistance.
  • Remote troubleshooting and diagnostics to minimize downtime and ensure operational continuity.
  • Emergency service availability, allowing you to address urgent system concerns immediately.
  • Our vast service network means faster response times and personalized attention—wherever your facility is located.

Key Benefits of Our Preventative Maintenance

System Accuracy and Reliability

Regular preventative maintenance ensures your environmental monitoring systems function accurately, reliably and minimizes downtime.

Comprehensive Inspections and Testing

Our experts conduct detailed inspections and functional testing of your systems.  Proactive maintenance enhances the lifespan of your equipment and ensures compliance.

Onsite Training

Enhance your team's capabilities with our onsite training sessions  included in the preventive maintenance visit. Our expert trainers will ensure your staff is fully equipped to handle the system operations and respond effectively to any environmental alerts /or concerns, keeping proficiency at its peak.

Software and System Updates

With your quality approval, software and system updates are included in most Rees contracts. Provides a seamless path for updates, optimal performance, and security while remaining compliant.

24/7 Product Support

Gain uninterrupted access to our dedicated support team with 24/7/365 product support.

Customized Maintenance Plans

We offer flexible and customized maintenance plans designed to meet your equipment and facility needs.

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Recommended
Maintenance

Rees Scientific provides customized maintenance plans tailored to your facility’s specific needs, ensuring compliance and uninterrupted monitoring.

The recommended frequency of preventative maintenance for an Environmental Monitoring System (EMS) depends on factors such as facility type, regulatory requirements, and system usage. In most cases:

GxP-regulated environments (Pharma, Biotech, Clinical Labs)

Typically require annual or semi-annual preventative maintenance to ensure compliance with regulatory bodies like the FDA, USP, CAP, and GMP.

Hospitals and Blood Banks

Often follow annual maintenance schedules to maintain compliance with AABB, TJC, and FDA standards.

Universities and Research Facilities

Maintenance schedules may vary based on internal protocols, but annual service is recommended for consistent system performance.

Frequently Asked Questions

Regular preventative maintenance ensures your Environmental Monitoring System (EMS) remains in compliance with regulatory standards such as FDA, GMP, USP, AABB, and CAP. During each visit, we verify system accuracy, perform functional checks, and provide documentation that supports your compliance audits.

Yes, after each preventative maintenance visit, Rees Scientific provides comprehensive service documentation, including calibration certificates, test results, and maintenance logs. These records ensure compliance with regulatory bodies such as the FDA, CAP, AABB, GMP, and USP.

A typical visit includes:

  • Comprehensive system inspection to identify potential issues before they affect operations.
  • Sensor calibration checks to ensure accurate environmental monitoring.
  • Software and firmware updates (with quality approval) to keep your system running optimally.
  • Onsite training to ensure staff understands system functionality and best practices.
  • Detailed service reports to document compliance and maintenance activities.

If you have a service contract, our team will proactively reach out to schedule your maintenance visit at a convenient time. If you need to schedule a standalone visit, you can contact our customer support team or reach out to your assigned service representative.

If we identify any system issues during maintenance, our technicians will troubleshoot the problem on-site whenever possible. If additional service is required, we will provide a detailed report and recommendations to resolve the issue efficiently.

To ensure a smooth service visit, we recommend:

  • Ensuring system access for our technician.
  • Informing your team of the scheduled maintenance.
  • Providing any compliance documentation needs ahead of time. 

Our team will coordinate with you to minimize disruptions to your operations.

We ensure your staff has the knowledge and skills required to monitor, troubleshoot, and maintain the system, promoting long-term success and reliability.

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